Privacy Policy

Last Updated: 1 April 2025

At www.pepperly.in (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or purchase products, we may collect the following information:

• Personal Identification Information: Name, billing and shipping address, email address, and phone number.
• Payment Information: Credit or debit card details or payment wallet details (processed via secure payment gateways).
• Order Details: Purchase history and order preferences.
• Technical Information: Cookies and usage information to support the payment process and improve your experience.

2. How We Use Your Information

• Processing, fulfilling, and managing your orders.
• Communicating order status and responding to your inquiries.
• Enhancing your shopping experience.
• Improving our website and services.
• Fulfilling any other purpose disclosed to you at the time we collect your information.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Operate the payment process securely.
• Remember your preferences and recent activity.
• Improve functionality and performance.

You may set your browser to refuse cookies, but some site features may not function properly as a result.

4. Data Sharing & Third Parties

We do not sell or share your personal data with any third-party organizations for marketing or advertising purposes.

However, we may share your information with trusted payment gateways and essential service providers solely for order fulfillment and payment processing (e.g., Razorpay, PayU, Paytm, etc.), as required.

5. Data Security

We adopt appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

6. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect data from minors.

7. International Users

Our website and data are primarily intended for users residing in India. If you are accessing the website from outside India, please be aware your information may be transferred to, stored, and processed in India.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, such as correcting, updating, or deleting your information. For any requests, please contact us at hello@pepperly.in.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it frequently. Changes will be posted on this page with the updated date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@pepperly.in
Tel: +91 9961551451